Terms and Conditions
Last Updated: 27 June 2025
1. Introduction
1.1 These Terms and Conditions (“Terms”) govern your use of the WishKing website and services (“Service,” “we,” “us,” or “our”) located at wishking.gb.net. By registering an account or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Responsible Gambling Policy, and any other policies referenced herein.
1.2 If you do not accept these Terms, you must not use the Service.
2. Definitions
- Player / User / You: Any individual who registers or plays using the Service.
- Account: Your personal profile created and maintained on the Service.
- Games: All casino, live casino, and other wagering products offered on the Service.
- Operator: The company licensed and authorised to operate WishKing.
- Bonus: Promotional incentives including bonus funds, free spins, or other rewards.
3. Eligibility
3.1 You must be at least 18 years old or meet the minimum legal gambling age in the United Kingdom, whichever is higher, to use the Service.
3.2 It is your responsibility to ensure that online gambling is lawful in your jurisdiction before using the Service.
3.3 Employees of the Operator, its affiliates, subsidiaries, or associated companies, including their immediate family members, are strictly prohibited from registering or participating in any Games on the Service.
4. Account Registration and Security
4.1 You may only open one Account per person, household, IP address, and device.
4.2 When registering, you must provide accurate, complete, and current information including your full name, date of birth, residential address, email address, and payment details.
4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your Account.
4.4 The Operator reserves the right to verify your identity at any time. You may be requested to provide valid documents such as a government-issued photo ID, proof of address, or payment method verification.
4.5 Accounts created with false or misleading information will be suspended or closed, and any winnings voided.
5. Deposits and Withdrawals
5.1 Deposits must be made using payment methods registered in your own name.
5.2 Minimum and maximum deposit limits apply and are detailed on the Banking page.
5.3 We do not charge fees for deposits; however, your payment provider may apply fees.
5.4 Withdrawals will, where possible, be processed to the same payment method used for deposits.
5.5 Withdrawal requests are subject to verification checks. We may require additional documentation before processing withdrawals.
5.6 Minimum and maximum withdrawal limits apply and are published on the Banking page.
5.7 Withdrawal processing times may vary depending on the payment method and third-party processors, and we accept no liability for delays outside our control.
5.8 To withdraw your entire balance and close your Account, please contact Customer Support.
6. Account Management
6.1 You are responsible for all actions performed through your Account.
6.2 Keep your personal information up to date to avoid delays or restrictions.
6.3 You may close your Account at any time by contacting Customer Support.
6.4 We reserve the right to suspend, restrict, or close your Account at our sole discretion, particularly in cases of suspected fraud, collusion, or breach of these Terms.
6.5 Accounts inactive for six (6) consecutive months may be classified as dormant and subject to monthly administrative fees deducted from any remaining balance after notice.
6.6 Dormant Accounts with zero balance may be closed after a further period of inactivity.
7. Responsible Gambling
7.1 WishKing is committed to promoting responsible gambling. We provide tools such as deposit limits, loss limits, session limits, and self-exclusion options accessible via your Account settings or by contacting Customer Support.
7.2 If you believe you may have a gambling problem, please use these tools or seek help from our support team.
7.3 Additional resources and advice are available at the BeGambleAware website.
8. Prohibited Conduct
8.1 You must not engage in any fraudulent, collusive, or unlawful activities, including but not limited to:
- Money laundering or financing illegal activities;
- Using bots, automated scripts, or software to manipulate gameplay;
- Cheating or exploiting technical errors;
- Operating multiple Accounts to abuse bonuses or promotions;
- Using VPNs or proxies to circumvent geographic restrictions;
- Sharing your Account or allowing others to play on your behalf.
8.2 We reserve the right to suspend or close Accounts and withhold winnings where misconduct is suspected.
9. Bonuses and Promotions
9.1 All bonuses and promotional offers are subject to specific terms and wagering requirements detailed on the Promotions page.
9.2 Bonus abuse, including multiple Account operation or collusion, is strictly prohibited.
9.3 We reserve the right to withhold, cancel, or reclaim bonuses and winnings arising from abuse or exploitation of technical faults.
9.4 Bonuses and free spins may have expiry dates and game restrictions.
10. Game Fairness and Integrity
10.1 All Games are provided by licensed and certified suppliers and use Random Number Generators (RNGs) to ensure fair and random outcomes.
10.2 We may void bets and winnings resulting from technical malfunctions, software errors, or breaches of these Terms.
11. Limitation of Liability
11.1 We accept no liability for any losses or damages arising from your use of the Service, including but not limited to technical failures, delays, interruptions, or errors.
11.2 You play entirely at your own risk. Our maximum liability is limited to the amount of your most recent deposit.
11.3 We are not responsible for the content, security, or availability of any external websites linked from the Service.
12. Privacy and Data Protection
12.1 Your personal data is collected and processed in accordance with our Privacy Policy, which complies with UK data protection laws including the Data Protection Act 2018 and UK GDPR.
12.2 We employ industry-standard security measures to protect your information against unauthorized access or disclosure.
12.3 For full details, please review our Privacy Policy available on the website.
13. Intellectual Property
13.1 All content, including trademarks, logos, graphics, text, and software on the Service, is owned by WishKing or its licensors.
13.2 You may not reproduce, modify, distribute, or use any content without prior written consent.
14. Complaints and Dispute Resolution
14.1 If you have a complaint, please contact our Customer Support team in the first instance.
14.2 We aim to resolve all complaints promptly and fairly.
14.3 If you remain dissatisfied, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.
14.4 All complaints must be submitted in writing.
15. Changes to Terms
15.1 We reserve the right to amend these Terms at any time.
15.2 Material changes will be communicated via email or website notification. Continued use of the Service after notification constitutes acceptance of the updated Terms.
15.3 You are responsible for reviewing these Terms regularly to stay informed of any changes.
16. Contact Information
For assistance, inquiries, or to exercise any rights under these Terms, please contact us:
- Email: [email protected]
- Live Chat: Available via the Service interface
By registering and using WishKing, you confirm that you have read, understood, and agree to these Terms and Conditions.
For more information on safe gambling and regulations, please visit the UK Gambling Commission and BeGambleAware.